Tech Observer Privacy Policy

We believe in Transparency & Protecting Your Peace of Mind
1. Introduction

Welcome to Tech Observer ("Company," "we," "our," or "us"). As a global staffing services provider and clinical research organization, we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website www.tech-observer.com or
  • Use our services, including staffing solutions and clinical research activities.
  • Interact with us via email, social media, or other platforms By using our Website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect

We may collect the following types of information:

2.1 Personal Information:

  • Contact Details: Name, email address, phone number, and postal address.
  • Professional Information: Employment history, resume, certifications, and qualifications.
  • Payment Information: Payment and billing details (if applicable).
  • Sensitive Information: Health data or background checks (only if required for clinical trials or staffing)
  • User Communications: Inquiries or feedback submitted via the Website or other communication channels.
  • Any other information you provide voluntarily when using our services.

2.2 Usage Data:

  • Technical Information: Your IP address, browser type, operating system, and device information.
  • Log data: Pages visited, time spent on our website, and navigation paths.
  • Interaction Data: Interaction with our advertisements, emails, and other digital communications.
  • Geolocation Data: Geographic location data to customize user experience (only when legally permitted)

2.3 Cookies and Tracking Technologies:

  • We use cookies, web beacons, and analytics tools to improve website performance.
  • You can control cookie preferences through your browser settings.
  • We may track and analyze usage trends to optimize user engagement.
3. How We Use Your Information

We use the collected information for the following purposes:

  • Service delivery: To match job seekers with employment opportunities and manage client relationships.
  • Personalization: To personalize your experience and deliver relevant content.
  • Communication: To communicate with you regarding updates, offers, and customer support.
  • Security: To monitor security and prevent fraudulent activities.
  • Legal compliance: To comply with legal and regulatory requirements, industry standards including clinical trial compliance.
  • Research & Development: To conduct research and development for enhancing service offerings.
4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

  • Pharmaceutical Companies and Regulatory Agencies: To facilitate staffing and research projects.
  • Service Providers: Trusted partners who help operate our website and services.
  • Legal Authorities: If required by law or to protect our rights and security.
  • Business Transfers: In the event of mergers, acquisitions, or asset sales.
  • Professional Advisors: Including lawyers, auditors, and insurers for business compliance.
5. Data Security

We implement robust security measures to protect your personal information, including:

  • Encryption and secure data storage: To ensure the confidentiality of your data.
  • Access Control: Restricted access to personal data to authorized personnel only.
  • Monitoring and Audits: Regular monitoring for potential security breaches and periodic security audits.

Despite our best efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. International Data Transfers

As a global company, your information may be transferred to and processed in countries outside of your own. We ensure such transfers comply with applicable data protection laws and use appropriate safeguards, including:

  • Implementing standard contractual clauses approved by regulatory authorities.
  • Ensuring data protection policies align with international privacy frameworks.
7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request updates or corrections to inaccurate data.
  • Deletion: Request the deletion of your personal information.
  • Opt-out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request a transfer of your data in a structured format.
  • Restrict Processing: Limit how we use your data under certain circumstances.
  • Lodge a Complaint: File a complaint with a data protection authority if you believe your rights have been violated.

To exercise your rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Factors affecting retention include:

  • Legal and regulatory requirements.
  • Business needs and operational necessities.
  • Ongoing relationships with clients and service users.

Once retention periods expire, we securely delete or anonymize personal information.

10. Children’s Privacy

Our services are not intended for children under the age of 18 or the legal age of majority in your jurisdiction. We do not knowingly collect personal information from children. If we become aware of any such collection, we take immediate steps to delete the information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. We will notify you of any significant changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Tech Observer Sustainability Policy

Explore our initiatives to reduce our environmental impact and promote social responsibility and leadership.

At Tech Observer, we are taking practical steps to reduce our environmental impact and take responsibility for the future of our people and planet.

We believe that no business can thrive without conscious awareness and practice of sustainability across three key areas – environment, social responsibility, and leadership.

1. Environment

As our business grows, we have the responsibility to play a pivotal role in contributing to a better, more sustainable future. We take action to address the impact we have on the environment. And we commit to stay informed and be proactive in saving the environment. As part of this pledge, we committed to fully carbon-neutral offices. We achieved this milestone at the end of 2022 and are staying UpToDate year over year.

We continue to reduce our carbon footprint by:

  • Switching to renewable energy in all our offices.
  • Buying from sustainable/carbon-neutral suppliers and vendors – we use energy-efficient appliances and recycled office supplies
  • Continuing our post-pandemic support for staff to work from home.
  • Implementing new initiatives for commuting, encouraging only necessary business travel, and rental transportation as needed.

2. Social responsibility

A society with equal opportunities is ready for the future. We commit to creating “opportunities for all,” in line with our purely merit-based diversity, equity, and inclusion policy and company values. A healthy work/life balance is a prerequisite for happiness, and we’re working to increase happiness throughout our operations. To do this, we are establishing a standard for measuring and enhancing work happiness. We offer and contribute to our best-bargained health plan for our employees and/or their families. We provide dental and vision plans at a very affordable cost. And we encourage employees to save through our long-term savings plan.

Alongside this, we are:

  • Working to add value to communities.
  • Removing barriers to the labor market, reducing inequalities in getting a job, and helping people who need our support.
  • Championing mental and physical wellbeing at work.

3. Leadership

We commit to safeguarding human rights and dignity across our organization.

Nobody should feel unsafe or unwelcome at work. We want to uphold the rights of everyone in our organization and everyone we work with to a healthy, happy, prosperous life. Our challenge is to continue raising our existing standards and to ensure that our standards are upheld along the supply chain.

We do this by:

  • Working with our clients to remove unsafe or unfair policies and procedures of governance.
  • Conducting regular, transparent due diligence to ensure that we are meeting our promises.

Conducting regular, transparent due diligence to ensure that no service in which we are involved is tainted with abuse

Tech Observer Code of Business Conduct & Ethics

Our commitment to ethical business practices and regulatory compliance reinforcing our dedication to integrity, transparency, and accountability across all business operations.

Policy Overview:

The Tech Observer's Code of Conduct stands as a fundamental pillar guiding our operations, exemplifying our steadfast dedication to ethical business conduct and adherence to regulatory standards. It articulates our core values, guiding principles, and behavioral standards for all personnel, including senior management and affiliates. This extensive document reaffirms our unwavering commitment to integrity, transparency, and accountability across all facets of our business endeavors.

Relationship Focus:

At Tech Observer, we prioritize the cultivation of a culture centered on health, safety, and diversity within our organization. Our commitment is unwavering in upholding the highest standards of health, safety, and environmental practices throughout all facets of our operations. We are dedicated to fostering an inclusive workplace where each employee feels valued, respected, and empowered to bring forth their utmost contributions.

Emphasizing equal opportunities and embracing diversity, we endeavor to nurture a culture of collaboration and mutual respect among all individuals within our workforce.

Corporate Responsibilities:

At Tech Observer, we understand that our corporate responsibilities encompass more than just regulatory compliance. They entail a broader commitment to ethical behavior, fairness, and accountability. Our policies cover essential areas such as conflicts of interest, fair dealing, insider trading, and confidentiality.

We stress the significance of transparency in all our transactions and urge employees to promptly report any breaches of conduct or ethical lapses. Furthermore, we prioritize the protection of company assets and proprietary information, ensuring their appropriate usage and guarding against fraud or misappropriation.

Tech Observer Diversity, Equity, and Inclusion Policy

Discover our commitment to creating an inclusive, diverse, and equitable workplace that drives success for everyone.

At Tech Observer, we believe that diversity, equity, and inclusion create a supportive, empowering environment that drives business success, increases innovation, and encourages personal growth.

What does this mean for you?

We comply fully with all laws that protect equal opportunities, treating everyone with respect and equity, regardless of race, color, religion, age, gender, sexual orientation, gender identity and expression, national origin, disability, marital status, citizenship status, veteran or military status, or anything else.

We actively attract, nurture, and retain a highly qualified, diverse, and dedicated workforce. We help our clients achieve their diversity goals, and we offer our talent a sense of belonging that underpins our high retention rate and employee satisfaction.

Celebrating diversity and inclusion

Our people are our greatest asset. To honor this, we work daily to strengthen a culture that celebrates and rewards creative thinking, collaborative decision- making, and innovative solutions. As a Minority Woman Owned Small Business Enterprise with a workforce comprising 55% women and 67% minority groups, we understand diversity and inclusion at the core of our business mission.

Fostering unity through uniqueness

Diversity and inclusion is a norm at Tech Observer offices across the globe. We are proud to hire, employ, retain, and promote teammates of various races, religions, national origins, colors, genders, ages, disabilities, marital statuses, veteran statuses, gender identities, sexual orientations, and other characteristics.

Our hiring process honors merits that match the role requirement, regardless of any physical or cultural distinction. This leaves no space for negative discrimination. As a result, our teammates each bring their unique life experiences, perspectives, and backgrounds. We believe this is a fundamental factor in building stronger teams.

Discrimination and harassment

We have zero tolerance for discrimination, sexual harassment, or any harassment that creates a hostile or offensive work environment.

For our company business, we only use facilities, sponsor events, and hold memberships through organizations that uphold inclusive values.

We regularly review our diversity, equity, and inclusion policy to stay up to date with employee and client feedback and changes in legislation.

We’re a Certified Women and Minority-Owned Small Business Enterprise

  • WBENC:Women's Business Enterprise National Council Certification.
  • MWBE: Minority Women owned Business Enterprise.

Tech Observer Website Terms of Use

Last Updated: March 6th, 2025

These Terms of Use (“Terms”) are a legal agreement between you and Tech Observer and govern your use of our website [https://www.tech-observer.com] and its related subdomains (collectively, the “Website”). By accessing or using the Website, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please do not use the Website.

1. Acceptance of Terms

By accessing or using the Website, you acknowledge that you have read, understood, and agreed to comply with these Terms of Use, as well as our Privacy Policy. These Terms apply to all visitors, users, and others who access or use the Website, regardless of the device or platform.

If you are using the Website on behalf of an entity (such as an employer or organization), you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, the term “you” shall refer to both you as an individual and the entity you represent.

If you do not agree to these Terms or our Privacy Policy, you must immediately discontinue your use of the Website. Continued use of the Website will constitute acceptance of these Terms.

2. Age Restriction

You must be at least 18 years old or the legal age of majority in your jurisdiction to access or use this Website. By accessing the Website, you confirm that you are of legal age to form a binding contract.

If you are under the required age, you are not permitted to use the Website, and you must immediately stop using the Website. Tech Observer does not knowingly collect or store personal information from individuals under the age of 18. If we become aware that personal information from users under 18 has been collected, we will take steps to delete such information promptly

3. Changes to Terms and Website

Tech Observer reserves the right to modify, update or discontinue any part of these Terms or the Website at any time without prior notice. Any changes will become effective immediately upon posting the updated Terms on the Website.

We encourage you to review these Terms periodically to stay informed about any updates. Your continued use of the Website after changes have been made constitutes acceptance of those changes. If you do not agree with the modified Terms, you must discontinue using the Website.

In addition to changes in the Terms, Tech Observer may also:

  • Add, remove, or modify features and functionalities on the Website.
  • Discontinue or restrict access to certain sections or the entire Website.
  • Perform maintenance that may temporarily interrupt access to the Website.
4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, videos, audio, design elements, software, and other materials, is the property of Tech Observer or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website solely for personal, non-commercial purposes. You may not:

  • Copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or exploit any part of the Website without prior written permission from Tech Observer.
  • Use any meta tags or hidden text using Tech Observer’s name or trademarks without prior written consent.
  • Attempt to decompile or reverse-engineer any software contained on the Website.
  • Any unauthorized use terminates the license granted by Tech Observer and may result in legal action.
5. User Conduct

By using the Website, you agree to conduct yourself in a respectful, lawful, and responsible manner. Specifically, you agree not to:

  • Violate any applicable laws or regulations - This includes, but is not limited to, data privacy laws, copyright laws, and local or international regulations.
  • Disrupt or interfere with the Website’s functionality - This includes actions such as introducing viruses, spamming, hacking, or using bots to access the Website.
  • Upload harmful or malicious content - You must not upload any content that contains malware, spyware, or any other harmful code that could compromise the Website’s security or functionality.
  • Impersonate any person or entity - Misrepresentation, including pretending to be someone else or providing false information, is prohibited.
  • Engage in harassment, abuse, or hate speech - Offensive, defamatory, discriminatory, or threatening behavior is not allowed on the Website.
  • Collect or store personal information of other users - You must not harvest, collect, or store personal data of other users without their explicit consent.
6. Disclaimer of Warranties

The Website is provided on an “as is” and “as available” basis without any warranties, express or implied. Tech Observer makes no representations or guarantees regarding:

  • The accuracy, completeness, or reliability of the content on the Website.
  • The availability, security, or uninterrupted access to the Website.
  • The Website being free from viruses or harmful components.
  • To the fullest extent permitted by law, Tech Observer disclaims all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of Liability

To the maximum extent permitted by law, Tech Observer shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use or inability to use the Website.
  • Any content or information obtained through the Website.
  • Unauthorized access or alterations to your data.
  • Any errors, defects, or interruptions on the Website.

This limitation of liability applies even if Tech Observer has been advised of the possibility of such damages. Your sole remedy for dissatisfaction with the Website is to stop using it.

8. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of NJ, USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be resolved through binding arbitration in NJ, USA.

You agree to waive your right to participate in any class-action lawsuit against Tech Observer. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

9. Contact Information

For any questions, concerns, or feedback regarding these Terms, you may contact Tech Observer at:

Get in touch

If you have any questions or comments about our policies, please email corporate@tech-observer.com. We’ll be delighted to help.